Why changes are not being applied to my form?

  • SCBakker
    Asked on July 7, 2016 at 6:09 AM

    Dear Sir, Madam,

    Several weeks ago I ran into a problem that you could solve within minutes. I would like to ask you to perform your trick once more. It looks like a bug? The problem is that I modified a form (https://eu.jotform.com//?formID=61616291537357), and saved it, but when viewing the form it still misses the changes and shows the previous version. Restarting the browser doesn't help, just like last time. Could you please help me again?

    Kind regards,

    Steven Bakker

  • Kevin Support Team Lead
    Replied on July 7, 2016 at 10:04 AM

    Apologies for the inconvenience.

    We had an issue with this where changes were not being save; however, it was already reported and it is now fixed.

    I made a test in your form, added a text box and previewed the form, I can see changes are being applied now, please check and let us know if the issue persists on your end.