What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why changes are not being applied to my form?

    Asked by SCBakker on July 07, 2016 at 06:09 AM

    Dear Sir, Madam,

    Several weeks ago I ran into a problem that you could solve within minutes. I would like to ask you to perform your trick once more. It looks like a bug? The problem is that I modified a form (https://eu.jotform.com//?formID=61616291537357), and saved it, but when viewing the form it still misses the changes and shows the previous version. Restarting the browser doesn't help, just like last time. Could you please help me again?

    Kind regards,

    Steven Bakker

    reset form JotForm problem saved and
  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 07, 2016 at 10:04 AM

    Apologies for the inconvenience.

    We had an issue with this where changes were not being save; however, it was already reported and it is now fixed.

    I made a test in your form, added a text box and previewed the form, I can see changes are being applied now, please check and let us know if the issue persists on your end.