What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Changes on the special pricing parameters aren't being applied on live form?

    Asked by smesolutions on July 07, 2016 at 06:11 AM

    I'm having some issues with the "special pricing" option on my products. When I update my form it still displays the original value regardless of the quantity selected

    Page URL:
    https://form.jotformeu.com/53062340932347

    parameters special pricing special quantity selected
  • Profile Image
    JotForm Support

    Answered by Charlie on July 07, 2016 at 09:58 AM

    Apologies for the inconvenience. It seems like there's a delay or a replicate process issue on our servers. We have already informed our developers about this problem. We will update you on this thread as soon as this has been resolved.

  • Profile Image
    JotForm Support

    Answered by Charlie on July 07, 2016 at 12:56 PM

    We just received reports that this is now fixed. Changes made on the form should now be showing real-time in live preview. Could you please try again in your end? If the problem persists, try clicking the save button again to push the changes or you can also try using a different browser. If it does not work, please let us know.

    Apologies for the inconvenience.