What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my published form different to my saved form when I look at it in the editing section?

    Asked by garethjohn01 on July 07, 2016 at 07:24 AM

    I have made some changes to a form this morning and saved them. if I look at the form from the back end of Jotform the changes are there, but if I get the link to share the form, the published version is still the old version.

    Page URL:
    https://form.jotform.com/61805008004948

    Screenshot
    different saved section in
  • Profile Image
    JotForm Support

    Answered by EltonCris on July 07, 2016 at 10:13 AM

    Our sincere apologies.

    Your forms should update normally by now.

    We have data replication delay issue recently but it has now been resolved.

    Kindly check your forms again.