What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not receiving email notifications of form submissions

    Asked by rozesrred on July 07, 2016 at 09:08 AM

    For some reason, I am not receiving email notifications of form submissions for ANY of my forms.  Please look into this. 

    Submissions email notifications not receiving email email
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    Answered by victor on July 07, 2016 at 11:23 AM

    It seems that your email was placed in our bounce list for the following reason.

    For security reason and not allow spam email to be sent out, we restrict the number of notification to be sent out in an hour.

    The email has been removed and you should be able to receive notification now. If you have any question, please let us know.