What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't fill out form?

    Asked by Terry Burdett on July 07, 2016 at 09:50 AM

    Hi, I am getting the same message. I am trying to register for the first time! All fields are filled in. Can you help, please?


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    JotForm Support

    Answered by Charlie on July 07, 2016 at 09:55 AM

    Could you please provide us more information? Are you completing a JotForm form and you can't submit it? I checked your email address but I can't find a JotForm account registered on it. If you are not the owner of the form and simply a user, please contact the owner of the form and report the error. It might be related on how they have setup the form.

    If you are the owner of the form, please provide us the link of the form you are trying to complete.

    I hope that helps. Let us know if you need further information on this.

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    Answered by Terry Burdett on July 07, 2016 at 02:46 PM
    New response receivedHello Charlie,
    Thank you for your email, and my apologies for not realising my mistake.
    I was trying to register for ‘My5.tv’, and was getting the message that my form was incomplete. Hence my on line question - ‘can’t fill out form’. I then found somebody who was having exactly the same trouble, but obviously not on the ‘My5.tv’ site, but on ‘JotForm’.
    Like many companies, they don’t provide any contact details, and I was getting a bit fraught!
    Sorry, once again,
    Terry burdett
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    JotForm Support

    Answered by Charlie on July 07, 2016 at 03:08 PM

    No worries, you can always contact us if it is related to JotForm forms. However, in this case, we cannot troubleshoot or fix it as it is more related on how the owner of the form has setup the form.

    Now I am not sure if this is the My5.tv official website you are referring to: https://www.my5.tv/. If that's the one, you can check the following pages for help:





    I hope that helps.

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    Answered by Terry Burdett on July 07, 2016 at 04:46 PM
    New response receivedThank you, Charlie.