How can I get more upload space?

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    erinK
    Asked on July 07, 2016 at 10:38 AM

    Is there a way for me to increase the upload space on my account? Can I delete old submissions to make more room?

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    BJoanna
    Answered on July 07, 2016 at 12:04 PM

    Only way to increase upload storage space of your account is to upgrade your account. More about different account types you can find on our pricing page

    You can also delete submissions with uploaded files on submission page to clear your Upload storage space. 

    Please take note: Delete submissions are permanently deleted and can no longer be restored. 

    I would suggest you to first download your files to your computer and then delete them. For example you can download Form Submissions as Excel/CSV/PDF:

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF 

    Hope this will help. Let us know if you need further assistance.