What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I get more upload space?

    Asked by erinK on July 07, 2016 at 10:38 AM

    Is there a way for me to increase the upload space on my account? Can I delete old submissions to make more room?

    get more how how can i can
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    JotForm Support

    Answered by BJoanna on July 07, 2016 at 12:04 PM

    Only way to increase upload storage space of your account is to upgrade your account. More about different account types you can find on our pricing page

    You can also delete submissions with uploaded files on submission page to clear your Upload storage space. 

    Please take note: Delete submissions are permanently deleted and can no longer be restored. 

    I would suggest you to first download your files to your computer and then delete them. For example you can download Form Submissions as Excel/CSV/PDF:

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF 

    Hope this will help. Let us know if you need further assistance.