Submit button not working from our website

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    cparham
    Asked on July 07, 2016 at 11:23 AM

    Good morning reader,

     

    When filing out our form on jotform.com the form will submit.  However, when going to our website to fill out the form, the form never submits.  When you press submit it just says "please wait".  

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    John_Benson
    Answered on July 07, 2016 at 12:27 PM

    I was able to reproduce the same issue on my end. I'm also stuck on the 'Please wait..' message when I hit the Submit button.

    It is possible that the scripts on your web page are having conflicts with the scripts in the form. Please try to re-embed the form using the iFrame Method. Here's a user guide Getting-the-Form-iFrame-Code

    Let us know if you need further help. Thanks!