What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submit button not working from our website

    Asked by cparham on July 07, 2016 at 11:23 AM

    Good morning reader,


    When filing out our form on jotform.com the form will submit.  However, when going to our website to fill out the form, the form never submits.  When you press submit it just says "please wait".  

    Page URL:

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    JotForm Support

    Answered by John_Benson on July 07, 2016 at 12:27 PM

    I was able to reproduce the same issue on my end. I'm also stuck on the 'Please wait..' message when I hit the Submit button.

    It is possible that the scripts on your web page are having conflicts with the scripts in the form. Please try to re-embed the form using the iFrame Method. Here's a user guide Getting-the-Form-iFrame-Code

    Let us know if you need further help. Thanks!