What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email Notification to VARIABLE RECIPIENTS?

    Asked by hatzbs on July 07, 2016 at 11:48 AM

    Note: The EMAIL RECIPIENTS field is a fixed text box.

    I wish to CAPTURE the NAMES of my EMAIL NOTIFICATION in my form and send my

    automatic notification upon SUBMIT to them. Is this possible? TIA.

    email notification email and email recipients
  • Profile Image
    JotForm Support

    Answered by liyam on July 07, 2016 at 12:43 PM

    Hello hatzbs,

    Please correct me if I'm wrong: What you want is upon submission of form, you want the person who submitted the form to receive a copy of the information he sent --If this is what you mean, you can add an email autoresponder to your form.  You can read more on this user guide to know how to add an autoresponder email alert on to your form: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    If you have further questions or concerns, please do let us know.

    Thanks.

  • Profile Image

    Answered by hatzbs on July 07, 2016 at 01:06 PM

    No. Depending, for example, on time of day, notification of form SUBMISSION will go to recipient X or Y or Z, OR X&Y&Z, etc. I must 1. provide a drop down box populated with the name and email addresses of X,Y, AND/OR Z and then 2. NOTIFY via JotForm email NOTIFICATION X,Y, and/or Z as selected in drop down box. 

    This is my requirement. Kindly advise and again TIA.

     

  • Profile Image
    JotForm Support

    Answered by Jim_R on July 07, 2016 at 02:35 PM

    That's achievable by using Conditions to send out Email Notifications based on a selection [GUIDE: How-to-Send-Email-Based-on-Selection]

    The general workflow would be as follows:

    1. You create multiple Email Notifications that point to different email addresses:

    (In the example above, I added 3 notifications, each of which with different email)

    2. You add a dropdown menu to your form containing your selections (e.g. I used the same on your example, X Y and Z)

    3. Then you setup your conditions based on the selected option from the dropdown menu:

    And that's basically it. I highly recommend you read the guide I mentioned above if you need more info on how to set it up.

    Hope this helps!

  • Profile Image
    JotForm Support

    Answered by Jim_R on July 07, 2016 at 02:58 PM

    I forgot to mention, if your aim is to send notifications to the submitter instead, what you will create are Autoresponders instead of Notifications

    Just replace step #1 on my previous reply with Autoresponders and fetch the email addresses from your form fields.