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    Many of my forms show an error when loading page

    Asked by mandilewebdesign on July 07, 2016 at 12:23 PM

    I get this a lot:

    http://screencast.com/t/HGu8vpMw

     

    Why does this happen?  It happens to many forms on many of my client accounts.  Why?

    Page URL:
    http://screencast.com/t/HGu8vpMw

    My Forms loading page many href client a
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    JotForm Support

    Answered by BJoanna on July 07, 2016 at 01:06 PM

    I have checked few of your forms, but I was not able to replicate mentioned issue. Forms were loaded correctly. Are you having issues with your embedded forms? If so, please provide us URL of your webpage, so that we can check your form there. 

    In case that you have issues with your standalone forms, please provide us IDs of those forms.

    Looking forward to your reply. 

  • Profile Image

    Answered by mandilewebdesign on July 07, 2016 at 01:30 PM
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    JotForm Support

    Answered by BJoanna on July 07, 2016 at 02:09 PM

    I was not able to replicate mentioned issue. Forms are shown correctly on all pages you provided. I have tested in Goggle Chrome and Mozilla Firefox. I have also check them on my phone. 

    I was not able to find part of the form from screenshot you provided on any of the pages. Can you please provide us a screenshot of whole page? 

    Also is that happening only to your, or your users reported same issue as well? Please try to open your webpage on some other browser or on some other device to see if the issue still persist.