What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How long does it take to get the submissions?

    Asked by lvarart on July 07, 2016 at 12:31 PM

    I just created a form and put it on our website. I had several coworkers fill it out to see if it's working and I haven't received any submissions yet. Also the Thank You page isn't working. Thanks!

    Page URL:

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    JotForm Support

    Answered by Welvin on July 07, 2016 at 01:12 PM

    You should receive the submission in an instant. If you referring to the email, that is because you are missing the recipient section on the notification email. Your email is not there, please check and configure it properly. Here's the error when I checked your form:

    Your Thank You Message also appears to my end, please test again: