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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Multiple File Upload Failing in IE11

    Asked by pixeldesigns on July 07, 2016 at 01:32 PM

    Good day,

    Recently our multiple file upload field has stopped working in IE11 and I have also seen a report in the support forum from yesterday that it is also broken in IE10.

    When trying to upload files it comes up as "Failed".

    The following errors show up in the console only after trying to upload one or more files using the multiple file upload field: 

    XMLHttpRequest: Network Error 0x2ef3, Could not complete the operation due to error 00002ef3

    Origin not found in Access-Control-Allow-Origin header

    XMLHttpRequest: Network Error 0x80070005, Access is denied

    This form is embedded and the multiple file upload field was working perfectly for the past 3 years and has only recently stopped working. I have tested it this morning in Chrome, Firefox, Safari, IE9 and MS Edge and it was working fine. The other report that I saw mentioned that putting in the form as an iFrame did not resolve the issue.

    Thank you for your attention to this matter!

    Page URL:
    https://blushmagazine.ca/submissions/stylized-shoot-submission/

    Screenshot
    multiple file upload IE11
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    JotForm Support

    Answered by Mike on July 07, 2016 at 03:35 PM

    We have sent an additional bug report ticket to our developers. However, your issue is most likely different from reported IE10 bug.

    This thread will be updated when we have any news.

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    JotForm Support

    Answered by NeilVicente on July 09, 2016 at 10:13 AM

    Hi,

    We have released a patch today and our tests confirm that this fixes the issue.

    Can you please check and let us know if you're still having problems?

  • Profile Image

    Answered by pixeldesigns on July 11, 2016 at 03:14 PM

    Hi there, the file upload is working in IE11 now. Thank you for taking care of this so quickly!

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    JotForm Support

    Answered by Mike on July 11, 2016 at 03:17 PM

    Thank you for your update. Please feel free to contact us anytime if you need any further assistance.