Captcha - form flashing left and right

  • rickywburk
    Asked on July 7, 2016 at 1:45 PM

    The captcha features works fine with the label alignment on AUTO on desktop and phone.

    If I change the label alignment to TOP, the entire form flashes left and right uncontrollably on the iPad. SO, I am just using it with AUTO alignment.

    Good news is it works ok on AUTO. Anything I can do to use the TOP alignment?

    Tks,

  • Charlie
    Replied on July 7, 2016 at 2:43 PM

    I see that the form's mobile responsive options are not enabled. Could you please the steps mentioned on this guide: https://www.jotform.com/help/322-How-to-make-mobile-friendly-forms-on-JotForm. That should make your form mobile responsive on devices like iPad and should automatically adjust the layout properly.

    I also recommend re-embedding your form using the iFrame embed code instead. Here's how to get that code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Let us know if that helps.