How to cancel subscription and have it only for two months?

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    chris marcus 
    Asked on July 07, 2016 at 02:07 PM
    Is there a phone number I use to talk to someone, if not then how do I cancel as I relly only need the bronze package for two months tops
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    Charlie
    Answered on July 07, 2016 at 03:15 PM

    Apologies, we do not have a phone support. But we do try our best to help our users here in the forum.

    Regarding your concern, I checked your email address cb******@rogers.com, but I cannot find any JotForm account associated with it or any subscription related to it. If you have a subscription to JotForm, please follow this guide on how to cancel it: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account 

    If you are still having problems on this, please provide us your JotForm username or the copy of your invoice.

    We'll wait for you response.