- TriSigmaMarketingAsked on July 07, 2016 at 04:00 PM
I'm no longer able to access some documents on these submissions. Do they eventually expire?Page URL:
- JotForm SupportBDAVIDAnswered on July 07, 2016 at 05:30 PM
Could you specify which files are not longer available? Please note that there is a limit on the number of times you can download files stored in the account:
Small files - less than 10 MB = 100 times.
Large files - More than 10 MB = 10 times.
I would suggest you alternatives to save the files in the cloud using any of our File Sharing and Storage apps.
Most popular are :
Let us know if you need more help.