Links inactive

I'm no longer able to access some documents on these submissions. Do they eventually expire? 

Could you specify which files are not longer available? Please note that there is a limit on the number of times you can download files stored in the account:

Small files - less than 10 MB = 100 times.

Large files - More than 10 MB = 10 times.

I would suggest you alternatives to save the files in the cloud using any of our File Sharing and Storage apps.

Most popular are :

https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm 

https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive 

Let us know if you need more help.