I created an order form. My question is whether the form is an "add to cart" form, or whether every time a person clicks the form they get a new one?

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    Asked on July 07, 2016 at 09:58 PM

    I have an unpublished weebly site.  I created an order form that can be submitted to our email address.  I have linked to the order form from 20 different product pages.  So if a person clicks on a product page and decides to buy that product, they can click on a link and go to the order form page. 


    My question:  suppose they order one item and then continue shopping for another item.  They move off the order form page to another product page and then want to add this new item to the order form.  If they click on the order form button on the second product page, do they go back to the order form that they started with product #1 or will they get a new page?


    If I didn't explain this clearly,  you can email me or call me 250 495 4117.  Thank you. salamone@vip.net  Again the web site is not published yet so still in draft, so no address.  But if you can get into my account in weebly, the web site is Draftgehringer.

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    Answered on July 08, 2016 at 03:40 AM

    Hello Teresa,

    With JotForm, we do not have "add to cart feature" but I think there's a workaround.

    Generally, our payment wizards (e.g. Paypal) will only enable you to create or define products in your form. Products created are all in a single payment field. You can add quantities or any other special options in each product. Once the user picks the product and submits the form, it would redirect to Paypal's checkout page where payments will be done.

    However, if you are using payment tools like Paypal Pro, Authorize.net, Stripe or any other tools available that supports Credit Credit payments, payments are done and processed right on the form once the user submits the form.

    We also have few references about payment forms in our user guide section https://www.jotform.com/help/chapter-7-Payment+Forms.


    Now, with regards to creating different products on multiple pages, instead of using payment tool to create your products, you can use regular fields like checkbox, radio buttons or dropdown fields as your products. Then get the total calculation of these fields using form calculation field and pass it to your preferred payment field where the user will be going to pay the total amount.

    Here's a guide on how to perform calculation in your form 


    And here's how to pass the calculation field to the payment field (e.g. Paypal)


    If you have further questions, do let us know.