- abetzzAsked on July 08, 2016 at 04:34 AM
compilo il form per fare le prove ma non mi arriva nessuna email. Potete cortesemente controllarE?
- JotForm SupportWelvinAnswered on July 08, 2016 at 08:03 AM
Your email address has been placed in our bounce list. We have the following reason from our logs:
edizioni@offi*********vali.it is IN the bounce list
Reason(s) : smtp; 554 4.4.7 Message expired: unable to deliver in 840 minutes.
I've fixed this to our end. To prevent this from happening again, we suggest doing the following:
1. Add email@example.com to your contact or safe sender list.
2. Whitelist our list of IP addresses and sending domains (https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses).
For more troubleshooting steps, please check the following guides: