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abetzzAsked on July 8, 2016 at 4:34 AM
Salve,
compilo il form per fare le prove ma non mi arriva nessuna email. Potete cortesemente controllarE?
http://www.officinastudimedievali.it/iblv/index.php/it/registration-form.html
Grazie mille
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Welvin Support Team LeadReplied on July 8, 2016 at 8:03 AM
Your email address has been placed in our bounce list. We have the following reason from our logs:
edizioni@offi*********vali.it is IN the bounce list
Reason(s) : smtp; 554 4.4.7 Message expired: unable to deliver in 840 minutes.
I've fixed this to our end. To prevent this from happening again, we suggest doing the following:
1. Add noreply@jotform.com to your contact or safe sender list.
2. Whitelist our list of IP addresses and sending domains (https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses).
For more troubleshooting steps, please check the following guides:
https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
https://www.jotform.com/help/364-Why-I-am-not-receiving-email-notifications