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You are not alone.
It's happening to other users too.
I posted an hour ago and don't have any reply yet.
I checked your account and did not find anything wrong with them. Can you please confirm that the problem exists up to now?
@technicall, may I recommend to please wait for a response on your thread. I think your question gets moved to the last line every time you make an update on your thread and for that reason you're not getting a response from the support team.