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TWCformsAsked on July 8, 2016 at 11:47 AM
using my phone the page is not sizing for full view on the display.
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Welvin Support Team LeadReplied on July 8, 2016 at 1:07 PM
I'm sorry, but our lightbox form is currently not optimized for mobiles, but a workaround can be made to make it responsive. Please replace your lightbox codes with the following:
<script src="https://form.jotform.me/static/feedback2.js?3.3.REV" type="text/javascript">
// get current width of the window
var parentWidth = window.innerWidth;
var parentHeight;
// check if the window size is less than 499, assuming that it means it is viewed on a mobile device
if(window.innerWidth <= 499) {
parentWidth = window.innerWidth; // if it's in mobile view assign the current width to this variable
parentHeight = window.innerHeight - (window.innerHeight * 0.1);
} else {
parentWidth = 700; // if it's viewed on a window larger thatn 499px then set the width to 500px
parentHeight = 500;
}
var JFL_61805345450452 = new JotformFeedback({
formId: '61805345450452',
base: 'https://form.jotform.me/',
windowTitle: '',
background: 'transperent',
fontColor: '#FFFFFF',
type: 'false',
height: parentHeight,
width: parentWidth,
openOnLoad: true
});
</script>
Please inform us here if you'll find a new issue after changing the codes.