What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Promotional mails going to wrong email ID

    Asked by Ashwathi on July 08, 2016 at 12:04 PM

    Dear Team your promotional mails are being sent to my incorrect ID as ashwathipayankulath@smartowner.com instead of ashwathi.payankulath@smartowner.com. Pleade do the correction or please deactivate my account, As my admin is getting my mails.

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    JotForm Support

    Answered by Kiran on July 08, 2016 at 01:15 PM

    I have unsubscribed your account from the promotional list. You shouldn't be receiving any promotional emails to this email address from now. Please get back to us if you need any further assistance. We will be happy to help.