Why are people booking and it's showing the wrong date?

  • Profile Image
    papadoms
    Asked on July 08, 2016 at 02:11 PM

    People are booking tables on our time and date addition and it's booked 3 people in for the same date which all the customers said was the wrong date. Please help ASAP as it's really effecting our customer service.

     

    Also we are wondering how to limit the time range down so people can't book past 10 o clock???

     

    We would appreciate a speedy response

    Thanks 

    Papadoms 

  • Profile Image
    Mike
    Answered on July 08, 2016 at 03:51 PM

    I would like to suggest specifying a correct Timezone in your account.

    Go to Account > Settings > Timezone

    Please note that Submission Date is filled automatically and depends on your account Timezone settings. The DateTime should not depend on the Timezone settings.

    I have moved the second questions into a separate thread.

    https://www.jotform.com/answers/878598

    It will be updated shortly.