What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to enter any amount in a donation field.

    Asked by devjot on July 08, 2016 at 04:07 PM

    This firm was created as a donation form, so users should be able to enter an amount. When I went to test the form, I found the field will not accept any input. The URL to the form is below.

    Page URL:
    https://www.jotform.com//?formID=61236311840143

    donation amount in a
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    JotForm Support

    Answered by BDAVID on July 08, 2016 at 07:28 PM

    Simply delete your payment field, and add it back again: https://www.jotformpro.com/form/61897105089970? 

    Let us know if you need more help.