What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately I am unable to get any specific article related to PII data, I will do further research, and will update you on this later.
I would also like to update you, we take security here in JotForm very seriously. All of the submissions are using SSL.
The forms and submissions are transmitted securely with a 256 bit high-grade encryption. It means that the data is encrypted during the transmission and cannot be interrupted by anyone else. We have a SSL certificate that uses SHA256 /w RSA. (https://www.ssllabs.com/ssltest/analyze.html?d=secure.jotform.com)
We have bug bounty programs where we pay outside parties for reporting vulnerabilities in our system. Our servers are protected by private networks and constantly updated and patched.
Please check our FAQ: https://www.jotform.com/faq#18