What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I can only reproduce the said issue if https://secure.jotform.com is used in the form builder page.
If by any chance, you are using the same, I would suggest you try to access your Jotform account through the main site. https://www.jotform.com
I hope this solves your issue. Please feel free to let us know if you need any further assistance. Thank you.