- JotForm SupportMike_GAnswered on July 10, 2016 at 09:54 AM
I can only reproduce the said issue if https://secure.jotform.com is used in the form builder page.
If by any chance, you are using the same, I would suggest you try to access your Jotform account through the main site. https://www.jotform.com
I hope this solves your issue. Please feel free to let us know if you need any further assistance. Thank you.