What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to have the entire form and signatures emailed when form is completed?

    Asked by nfparham on July 10, 2016 at 09:04 AM

    I was wondering if there was a way to have the entire form emailed including all of the filled in information when someone completes the form. When I am emailed the completed forms, I am only getting what is filled out and signed. Because I am running a photography business, I need proof of the wording on the contract at the time of the signature and I need to be able to print it all off.

    signatures email email notifications notifications when form completed
  • Profile Image
    JotForm Support

    Answered by Jan on July 10, 2016 at 10:24 AM

    You can actually customize the email notification to your liking. Please use the editor's toolbar at the top to customize the email message. Just go to the notification editor to change the font size, type and colors. 

    You can also enable the Attach PDF function so that you'll receive a copy of the submission as a PDF file.

    In order for the Texts and Headers to appear in the attached PDF, you need to enable the Show Headers and Texts in the submissions page. Here's a guide: How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission

    Hope that helps. Thank you.

     

  • Profile Image

    Answered by nfparham on July 10, 2016 at 11:31 AM

    I have it set to attach a PDF file, but when I send myself a test email it does not send the PDF. I also have it set to show headers and text for the pdf, but I am still confused as to why im not being sent the pdf in my test emails.

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    JotForm Support

    Answered by Mike_G on July 10, 2016 at 12:11 PM

    I have cloned your form and I can see that the Notifier options "Send Uploads as Attachment" and "PDF Attachment" are both enabled. Before I made a test submission on the clone form, I have enabled the option "Show Headers and Texts" option from the submission page. I believe test submissions using the "Test Email" button in the email notification wizard of the builder page will not include PDF attachments in the email even if that option is enabled. You will have to fill up the form and make an actual test submission to your form. I made a test submission with the clone version of your form and I was able to get an email notification on my email address. 

    I hope this helps. If you need any further assistance. Please feel free to contact us anytime. THank you.