form not posting email

  • ktm_spark
    Asked on July 10, 2016 at 10:20 AM

    my form is not posting email

     

    it may be because im running site from my hdd before i have finished it 

     

    if you can confirm that it is that i wont bother tryng to fix it

     

    Regards

     

    Mark Glennon

  • Irshad
    Replied on July 10, 2016 at 10:35 AM

    please make sure you white-list our Jotmails ip addresses and domains. Or ask your email service provider to do it.

    Also please check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues:

    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues

    If you still face any issue, or need further assistance, please feel free to revert back.

    Thanks