What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form not posting email

    Asked by ktm_spark on July 10, 2016 at 10:20 AM

    my form is not posting email


    it may be because im running site from my hdd before i have finished it 


    if you can confirm that it is that i wont bother tryng to fix it




    Mark Glennon

  • Profile Image

    Answered by Irshad on July 10, 2016 at 10:35 AM

    please make sure you white-list our Jotmails ip addresses and domains. Or ask your email service provider to do it.

    Also please check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues:


    If you still face any issue, or need further assistance, please feel free to revert back.