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struscottAsked on July 10, 2016 at 8:00 PM
Hi There, with the form below our emails have stoped being sent is there any way to confirm they are being sent? Then that will indicate an issue at our end
https://form.jotform.co/51326550491856
Cheers
Stuart
Page URL: https://form.jotform.co/51326550491856 -
Chriistian Jotform SupportReplied on July 11, 2016 at 12:06 AM
The email address on your account struscott@*************.com.au was added to the bounce list, which may be why you are not receiving any email notifications. I have now removed the email address from the bounce list so you should receive the next notifications successfully.
For more information on the bounce list and how to remove an address from it, please follow this guide: How to Remove Your Email Address from Bounce List
You can also check the emails that failed to send using your account's email history. Here's how: How to View All Your Form Email History.