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  • Profile Image

    I am not receiveing the e mails from my web page

    Asked by jesus Chacon on July 10, 2016 at 08:48 PM
    Page URL:
    http://vendeplata.com/inscribete.html

    Web page
  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 11, 2016 at 01:58 AM

    Hello,

    I'm sorry for the trouble caused to you.

    I did check your form's notification email alert and did not find any issue with that. You have configured it correctly and you should receive submission emails without any problem. I also checked our email logs and found submission emails are being sent successfully. Please check the logs below:

    [2016-07-11 01:30:19] Submission #344024219424888544 Form #40875416654865 SENT to direccion@vendeplata.com from noreply@jotform.com via AMAZONSES 

    [2016-07-11 00:15:02] Submission #344019701748261987 Form #40875416654865 SENT to direccion@vendeplata.com from noreply@jotform.com via AMAZONSES 

    [2016-07-11 00:14:11] Submission #344019651748699748 Form #40875416654865 SENT to direccion@vendeplata.com from noreply@jotform.com via AMAZONSES 

    [2016-07-11 00:12:20] Submission #344019539651330352 Form #40875416654865 SENT to direccion@vendeplata.com from noreply@jotform.com via AMAZONSES 

    I have cleared your form cache and sent you a test submission. Could you please let us know if your received the email notification or not?

    We will wait for your response.

    Thank you!