What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mobile Responsive not working

    Asked by CindyLOPCO on July 11, 2016 at 08:03 AM

    I had contacted you last week but it doesn't look like you've had the chance to get back to me.

     

    We just launched our new website - LopcoContracting.com

     

    If you look at "Free Estimate" (Answer "No" to Previous Client", then proceed to Free Estimate" - You'll see the form is not appearing to be Mobile Responsive.

     

    When I look at the preview on your website, it looks beautiful. Same within InfusionSoft.

     

    I don't know what to do

     

    Do I need to use a different Form/Theme?

    Screenshot
    Mobile mobile responsive preview different same
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    JotForm Support

    Answered by Chriistian on July 11, 2016 at 10:43 AM

    Hi,

    Can you please try to termporarily remove the Mobile Responsive Widget and enable Reponsive Form in the Form Designer?

     

    Then, try re-embedding the form. Let us know how it goes.