Why my form is not mobile responsive?

  • CindyLOPCO
    Asked on July 11, 2016 at 8:03 AM

    I had contacted you last week but it doesn't look like you've had the chance to get back to me.

     

    We just launched our new website - LopcoContracting.com

     

    If you look at "Free Estimate" (Answer "No" to Previous Client", then proceed to Free Estimate" - You'll see the form is not appearing to be Mobile Responsive.

     

    When I look at the preview on your website, it looks beautiful. Same within InfusionSoft.

     

    I don't know what to do

     

    Do I need to use a different Form/Theme?

    Jotform Thread 879573 Screenshot
  • Chriistian Jotform Support
    Replied on July 11, 2016 at 10:43 AM

    Hi,

    Can you please try to termporarily remove the Mobile Responsive Widget and enable Reponsive Form in the Form Designer?

    Why my form is not mobile responsive? Image 1 Screenshot 20

     

    Then, try re-embedding the form. Let us know how it goes.