What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Notify submission

    Asked by sareininghorse on July 11, 2016 at 08:12 AM
    notify submission notification email email notification
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    JotForm Support

    Answered by John_Benson on July 11, 2016 at 12:14 PM

    Your email address is in the bounce list. I have removed it now so you shouldn't have problem receiving new notifications from JotForm.

    I checked your form and I can see that it is properly configured. You might also need to whitelist our mail servers and IP addresses, here's a guide: Whitelisting JotMails IP addresses

    Please check this related guide: How to setup email alert to prevent email bouncing related issues

    Let us know if you need any help. Thank you.