- Dave WilliamsAsked on July 11, 2016 at 08:51 AM
- JotForm SupportBDAVIDAnswered on July 11, 2016 at 11:17 AM
The recipient email for your form was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
It has now been white-listed, so this should solve the problem. In addition to this, you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender.
Here are our domain names:
Let us know if you need more help.