Jot form won't allow me to click the 'Emails' button

  • Profile Image
    BookingsCoexist
    Asked on July 11, 2016 at 11:25 AM

    The 'Emails' button next to 'Thank you' and 'Publish' is not responding. This has been ongoing for months now. It is really important that i am able to send a simple auto reply to customers when we receive their form. Are you able to fix this please or give me some advice about what i can do differently?

     

    Many thanks,

    Emily

  • Profile Image
    Irshad
    Answered on July 11, 2016 at 01:09 PM

    I just checked your account, and I was able to click on "Emails" button. I tested it in Firefox, and Google Chrome browser. Please check the screenshot:

     

    I would suggest you please try to clear your Browser's cache, or try to check it in another Browser. 

    If you still face any issue, or need further assistance, please let us know.

    Thanks