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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jot form won't allow me to click the 'Emails' button

    Asked by BookingsCoexist on July 11, 2016 at 11:25 AM

    The 'Emails' button next to 'Thank you' and 'Publish' is not responding. This has been ongoing for months now. It is really important that i am able to send a simple auto reply to customers when we receive their form. Are you able to fix this please or give me some advice about what i can do differently?

     

    Many thanks,

    Emily

    Emails click allow won't
  • Profile Image

    Answered by Irshad on July 11, 2016 at 01:09 PM

    I just checked your account, and I was able to click on "Emails" button. I tested it in Firefox, and Google Chrome browser. Please check the screenshot:

     

    I would suggest you please try to clear your Browser's cache, or try to check it in another Browser. 

    If you still face any issue, or need further assistance, please let us know.

    Thanks