Features of JotForm very slow to load.

  • rughdesign
    Asked on July 11, 2016 at 12:15 PM

    Hi.

    As my form has gotten bigger JotForm has become progressively slower. When adding conditions it takes over 2 minutes to process. While I am waiting I can not click anything and multiple times a crash window pops up.

    Is there anyway to remedy this?

    Features of JotForm very slow to load Screenshot 20

  • Irshad
    Replied on July 11, 2016 at 1:24 PM

    I have just cleared your Form's CACHE. I would also suggest you to clear your Browser's CACHE

    So please check it again, and if you still face any issue, please let us know.

    Thanks

  • rughdesign
    Replied on July 11, 2016 at 1:36 PM

    Thank you. I cleared my own cache.

    It is still very slow and crashing..

  • Irshad
    Replied on July 11, 2016 at 2:12 PM

    I apologies for the inconvenience.  Some times having a lot of Conditional statements and Calculations on the form effects on performance and Form loading time. The calculation scripts and conditions script  takes more processing as compare to just loading fields/elements of the form.

    So if possible, please try to lighten your Form conditions. I am still checking the issue and will send you further updates very soon.

    Thanks

  • ISOdeveloper
    Replied on August 11, 2016 at 2:54 AM

    I am having the same issue.

    https://form.jotform.com/62223302675146

  • Elton Support Team Lead
    Replied on August 11, 2016 at 4:20 AM

    @ISOdeveloper

    We will answer your question on your thread here https://www.jotform.com/answers/903557.

  • miohonda
    Replied on August 25, 2016 at 9:33 AM

    I too am having the same issue.

    https://form.jotform.me/62214013911441

  • Irshad
    Replied on August 25, 2016 at 10:59 AM

    @miohonda:

    For the better assistance, I have moved your question to a thread of its own.  I will address your request in the following thread shortly:

    https://www.jotform.com/answers/915649