Features of JotForm very slow to load.

  • Profile Image
    rughdesign
    Asked on July 11, 2016 at 12:15 PM

    Hi.

    As my form has gotten bigger JotForm has become progressively slower. When adding conditions it takes over 2 minutes to process. While I am waiting I can not click anything and multiple times a crash window pops up.

    Is there anyway to remedy this?

  • Profile Image
    Irshad
    Answered on July 11, 2016 at 01:24 PM

    I have just cleared your Form's CACHE. I would also suggest you to clear your Browser's CACHE

    So please check it again, and if you still face any issue, please let us know.

    Thanks

  • Profile Image
    rughdesign
    Answered on July 11, 2016 at 01:36 PM

    Thank you. I cleared my own cache.

    It is still very slow and crashing..

  • Profile Image
    Irshad
    Answered on July 11, 2016 at 02:12 PM

    I apologies for the inconvenience.  Some times having a lot of Conditional statements and Calculations on the form effects on performance and Form loading time. The calculation scripts and conditions script  takes more processing as compare to just loading fields/elements of the form.

    So if possible, please try to lighten your Form conditions. I am still checking the issue and will send you further updates very soon.

    Thanks

  • Profile Image
    ISOdeveloper
    Answered on August 11, 2016 at 02:54 AM

    I am having the same issue.

    https://form.jotform.com/62223302675146

  • Profile Image
    EltonCris
    Answered on August 11, 2016 at 04:20 AM

    @ISOdeveloper

    We will answer your question on your thread here https://www.jotform.com/answers/903557.

  • Profile Image
    miohonda
    Answered on August 25, 2016 at 09:33 AM

    I too am having the same issue.

    https://form.jotform.me/62214013911441

  • Profile Image
    Irshad
    Answered on August 25, 2016 at 10:59 AM

    @miohonda:

    For the better assistance, I have moved your question to a thread of its own.  I will address your request in the following thread shortly:

    https://www.jotform.com/answers/915649