issues with the subject box

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    ashleyburt
    Asked on March 28, 2012 at 09:43 AM

    Hi wonder if you can help i have created a form which is great however for soem reason its only showing the first 3 subject options when i put the form online, any adivce? 

    KR

     

    Ashley

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    mliz
    Answered on March 28, 2012 at 09:58 AM

    Can you try to increase the height of the iWeb widget where the form is placed, this can be done by selecting the widget on the editor and pulling it down.

    Let us know if this works.

    Thanks!

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    ashleyburt
    Answered on March 28, 2012 at 10:06 AM
    thats worked thanks, have tried a test email though and not seen anything as yet...?
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    mliz
    Answered on March 28, 2012 at 10:24 AM

    Have you tried looking into the Spam or Bulk folders  of your email the notification may have been caught by your email's spam filter. I did a test submission and checked the mail logs, the results shows that the email was sent.  It would also help if you add noreply@jotform.com to your contact list.

    Also make sure that in the notification settings you have an sender name set. I just noticed that this is not set in your current settings.

    Thanks!