What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    issues with the subject box

    Asked by ashleyburt on March 28, 2012 at 09:43 AM

    Hi wonder if you can help i have created a form which is great however for soem reason its only showing the first 3 subject options when i put the form online, any adivce? 




    Page URL:

  • Profile Image
    JotForm Support

    Answered by mliz on March 28, 2012 at 09:58 AM

    Can you try to increase the height of the iWeb widget where the form is placed, this can be done by selecting the widget on the editor and pulling it down.

    Let us know if this works.


  • Profile Image

    Answered by ashleyburt on March 28, 2012 at 10:06 AM
    thats worked thanks, have tried a test email though and not seen anything as yet...?
  • Profile Image
    JotForm Support

    Answered by mliz on March 28, 2012 at 10:24 AM

    Have you tried looking into the Spam or Bulk folders  of your email the notification may have been caught by your email's spam filter. I did a test submission and checked the mail logs, the results shows that the email was sent.  It would also help if you add noreply@jotform.com to your contact list.

    Also make sure that in the notification settings you have an sender name set. I just noticed that this is not set in your current settings.