nao recebo os email respostas

  • IDCP
    Asked on July 11, 2016 at 12:52 PM

    I set the forms some but not this getting the response email to my gmail box

  • Kiran Support Team Lead
    Replied on July 11, 2016 at 1:53 PM

    I see that your email address is in our bounce list and so you are not receiving emails to this email address. I have now removed it from the bounce list and you should be receiving emails without any issue.

    We also request you go through the guide below that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Please get back to us if the issue still persists. We will be happy to assist.