What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to pay my bill

    Asked by atmtennis on July 11, 2016 at 12:53 PM

    I've forgot to change my credit card number on paypal.... What can I do? I did change my number on paypoal but I want to pay you....

     

    Marky

    bill credit card forgot credit card number
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    JotForm Support

    Answered by Kiran on July 11, 2016 at 02:01 PM

    I see that your account was holding Bronze monthly subscription and the account was downgraded to Free since the payment was failed. You may upgrade your account again from our pricing page normally since the account is currently holding the Free subscription.

    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.