What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I receiving scam emails through your service?

    Asked by Chris Wanta  on July 11, 2016 at 02:13 PM

    Dear Jotform,

    As a common courtesy I am letting you know that I have received an email scam from michael23948@gmail.com the email was flagged by Gmail.com for being a phishing scam. Please put an end to this scam.

    The email stated "Commercial Radio stations would like to interview you. Interested?" with no signature or contact information.

    Truly,
    Christopher Wanta
    C.E.O. of Sacred Ghost Records LLC
    www.sacredghostrecords.com
    sacredghostrecords@gmail.com
    (727) 480-8305

    Screenshot
    Emails scam receiving through
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    JotForm Support

    Answered by david on July 11, 2016 at 02:58 PM

    That email is not directly from us, though it may be from one of our users.  Upon further investigation, the user appears to be some sort of marketing company and has likely been flagged as a spammer by Gmail.  Since their forms are not against our terms of use, I'm afraid there is not much we can do from our end.  I would recommend flagging their email address as spam and ignoring any further emails.