Hello, Our jot form is not working could you please help us out.

  • annarborairportshuttle
    Asked on July 11, 2016 at 2:24 PM

    We have not received emails from our form since about a week ago. This happened the past two months. We're losing business because of this. Please get back to us ASAP through reservations@annarborairportshuttle.net

  • Irshad
    Replied on July 11, 2016 at 3:18 PM

    The email address "reservations@annarborairportshuttle.net" was in the bounce list.  Please find below the reason given by our system: 

    Reason(s) : smtp; 554-perfora.net (mxeueus001) Nemesis ESMTP Service not available

    I have removed the email from bounce list.

    Please make sure you whitelist our Jotmails ip addresses or ask your email service provider to do it.

    Also please check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues:

    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues