Hello, Our jot form is not working could you please help us out.

  • Profile Image
    annarborairportshuttle
    Asked on July 11, 2016 at 02:24 PM

    We have not received emails from our form since about a week ago. This happened the past two months. We're losing business because of this. Please get back to us ASAP through reservations@annarborairportshuttle.net

  • Profile Image
    Irshad
    Answered on July 11, 2016 at 03:18 PM

    The email address "reservations@annarborairportshuttle.net" was in the bounce list.  Please find below the reason given by our system: 

    Reason(s) : smtp; 554-perfora.net (mxeueus001) Nemesis ESMTP Service not available

    I have removed the email from bounce list.

    Please make sure you whitelist our Jotmails ip addresses or ask your email service provider to do it.

    Also please check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues:

    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues