What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Credit Card Form

    Asked by TylerRominger on March 28, 2012 at 10:47 AM

    Hello,  My name is Tyler Rominger I have just opended an account with you.  I have an E commerce site that I except Credit Cards on from an off site gateway. Then my customers have to go back to the site's membership sign up to add themselves to my site.  I don't use any of the mercheants that you offer but would like to build a form where i can recive all of there information in one step on one form and then just add it myself on the back end.

    Is that something that will be a problem? 

    Page URL:
    www.pearfii.com

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    JotForm Support

    Answered by jonathan on March 28, 2012 at 11:19 AM

    Hi Tyler,

    JotForm does not keep specific info about its users such as names, emails, credit card info, and so on... But what it does do is disable/block forms and accounts it percieves to be phishing for vital info.

    I think, since you do not support the mercheants available, you might encounter problem keeping your form available since the filtering system will treat it everytime as phishing for credit card info.

    Hope this answers your inquiry. Should you need further explanation, please contact us.

    Thanks.