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    Email address not coming through?

    Asked by jaymyers on April 22, 2010 at 05:30 PM
    I am getting all the fields sent except the email address. I have not had this problem with any of my other forms. Here is what I am getting, why is this happening?




    Our Product Description

    Test Product

    Our Price


    Name of Competitor


    Competitor's Product Description

    Test Product 2

    url Link to Item


    Their Price


    Your Name

    Jay Myers

    Your E-mail Address


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    JotForm Founder

    Answered by aytekin on April 27, 2010 at 04:27 AM
    Try deleting that email and re-creating it. That should fix the email field.

    To delete an email
    1. Click on "Setup and Share" tab on the form builder toolbar
    2. Click on "Email Alerts"
    3. Select Notification
    4. Click on "Delete" button

    It will automatically create a new and that should work properly.