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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Mailchimp Integration- Mapping Custom Fields

    Asked by townsaves on March 28, 2012 at 11:31 AM

    I was so stoked to see that JotForm had linked up with MailChimp. I did however have a few questions.

    I have went through the entire integrations process, entered in the API key linked up the email field but for some reason am not able to link back a persons name, their phone number and or their website URL back to the fields I have created at MailChimp.

    I have created these 4 fields in MailChimp as well as on the jot form but the only one that gets collected in MailChimp is the email?? Am I doing something wrong??

    Thank you in advance for any advice you can give on this matter.

    Page URL:

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    Answered by gori-mathew on March 28, 2012 at 03:27 PM


    Can you please try to clear your cache then re-integrate mailchimp? Also, be sure that you input the API keys correctly.

    Please let us know if the problem still persists after that so that we can further assist you with this.

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    Answered by townsaves on March 29, 2012 at 12:38 AM

    Thank you for your response.. That unfortunately still doesnt seem to fix the issue. Here are the fields I set up in Mail Chimp.. Not sure how I can link them all togetehr. The only one that pulls in from jotform is the email field? Is it something with the tags?


    Thank you



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    JotForm Support

    Answered by mliz on March 29, 2012 at 09:44 AM

    To my knowledge only the full name and email address are sent to MailChimp when a user subscribes. By default once you create a list at MailChimp there are 3 fields which are created namely First Name, Last Name and the Email Address. In your MailChimp list the first and last names should be created as two individual text fields with the corresponding tags FNAME and LNAME. In your Form use the Full Name question from the Quick tools instead of the plain textbox.

    I'm not exactly sure whether it is possible to send additional form fields to MailChimp list as it seems that this option is not included in the integration wizard. Nevertheless I have raised this question to our developers to clarify if such functionality is supported.


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    JotForm Founder

    Answered by aytekin on March 29, 2012 at 11:17 AM

    Our MailChimp integration currently only supports name and email. We might add the integration with other fields in the future if there are many requests, but we currently do not have any plans. 

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    Answered by TonyAndNello on August 10, 2012 at 12:17 AM

    +1 on the request!

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    Answered by jeanettebmz on August 10, 2012 at 12:29 AM


    Your vote is already added

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    Answered by emrew86 on August 28, 2012 at 12:13 PM

    Custom Field Feature has been added.

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    Answered by jfthuong on November 04, 2012 at 08:29 AM

    Is it also possible to have fields that are not simple text boxes or hidden fields: Drop Down lists, Radio boxes, Check boxes?

    I need the user to choose among a preselection of choices and I can't find how to do.

    Or would it be possible for example to use a hidden field?

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    Answered by moonzkie on November 04, 2012 at 08:42 AM


    Can you please explain further what you need? Also, I would suggest you to open a new thread so you can be provided assistance in a faster and more efficient manner.