How can I get notified of incomplete payments?

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    brycereiki
    Asked on July 11, 2016 at 06:05 PM

    Hi there,

    I've been loving Jotform, but am trying to find a way to receive an email when someone completes the form (which is my class registration), but doesn't complete the payment.  Every once in awhile, they need to contact me before completing the payment, or need to make an alternate payment arrangement.  If I'm aware of this, I can quickly follow-up to provide assistance.

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    brycereiki
    Answered on July 11, 2016 at 06:11 PM

    PLEASE DISREGARD.  After asking, I found the answer on another thread and made the necessary correction.  Thanks!

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    Kiran
    Answered on July 11, 2016 at 09:06 PM

    That's great! Glad to see that you found the solution for the issue from the previous threads in the support forum. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!!