Form is not working

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    StephanFletcher
    Asked on July 11, 2016 at 07:01 PM
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    jonathan
    Answered on July 11, 2016 at 10:01 PM

    Please provide us more details of what specifically is not working.

    I did check your account/username StephanFletcher  and forms, and all is Active and available at this time.

    I did found your email account in the bounce list.

    I have fixed it now and removed the bounce email. Let us know if issue persist.

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    StephanFletcher
    Answered on July 11, 2016 at 10:08 PM

    It is now working fine! :)  How do I prevent that from occurring in the future?

    Thanks!

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    BDAVID
    Answered on July 11, 2016 at 11:05 PM

    You can white-list our JotMail IP addresses to prevent bouncing issues: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses