What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Custmers can not type in the forms.

    Asked by bearbiz on July 11, 2016 at 07:29 PM


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    JotForm Support

    Answered by Chriistian on July 11, 2016 at 10:17 PM

    The input field's font colors were set to white, which is why the users will not see the white text inside the white input background. To resolve this issue, please inject the custom css below which will change the font of the text to black. Here's a guide that may help: How to Inject Custom CSS Codes.


    .form-textbox, .form-textarea {

        color: #333;



    If you need further assistance, please let us know.