What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel my subscription

    Asked by Jennifer Coombes on March 28, 2012 at 12:11 PM
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    JotForm Support

    Answered by idarktech on March 28, 2012 at 12:55 PM

    Hi Jennifer,

    I have now cancelled your subscription for you. You will not be charged again. Your account will remain Premium until the paid period expires which is on April 13, 2012.

    Your forms and data will not be affected in any way when your account downgraded to a free one. 

    Feel free to resubscribe anytime you wish. Thank you for using JotForm and have a great day!