How to deselect a product from paypal form?

  • hamishclanlab
    Asked on July 11, 2016 at 8:29 PM
  • Kiran Support Team Lead
    Replied on July 11, 2016 at 10:52 PM

    Do you mean to say that the products in the PayPal field cannot be deselected? I have checked your JotForm and see that the products in the payment field are required fields. So the products once selected, they cannot be deselected. 

    How to deselect a product from paypal form? Image 1 Screenshot 20

    You may uncheck the required option for the products in the payment field so that they should be able to work normally.

    Hope this information helps!

  • hamishclanlab
    Replied on July 12, 2016 at 12:45 AM
    Thank you Kiran,
    That worked,
    is there a way to test the full process without having to actually pay the amount?

    Regards,
    Hamish Williams


    Hamish Williams / Director
    hamish@clanlab.co.nz / +64 22 3815450
    Clan Lab Testing
    www.clanlab.co.nz
         
    To securely send me large files please use: https://www.hightail.com/u/hamishwilliams




    ...
  • Chriistian Jotform Support
    Replied on July 12, 2016 at 2:23 AM

    On behalf of my colleague Kiran, you are most welcome. Since the new concern is not related to deselecting a product, and also to better assist you with your latest concern, I have moved the question to its own thread. Please follow this link to view that thread: https://www.jotform.com/answers/880354. Regards.

  • baycupadmin
    Replied on August 22, 2016 at 2:28 PM

    This doesn't seem to work anymore. I've unchecked "required" and I still can't deselect a product on the Paypal section of my jotform.

  • Kiran Support Team Lead
    Replied on August 22, 2016 at 3:12 PM

    @baycupadmin, 

    I see that you have opened a separate thread for the issue that you are experiencing. We'll address the issue on your thread shortly.

    https://www.jotform.com/answers/912706

    Please stay tuned. Thanks!