Editing Submissions-Forms requiring previously submitted information

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    IPSEN
    Asked on July 11, 2016 at 09:30 PM

    As an administrator I need to add information to forms after they are submitted by others. When I do this the application is sending an error message asking for files to be uploaded into required fields even though the files were uploaded on the original submissions.  This seems to be recent change.

     

    How I can edit these submissions without getting the request to complete required fields?

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    jonathan
    Answered on July 11, 2016 at 11:15 PM

    I test your form https://www.jotform.us/form/60287048550153 and I was able to reproduce the conflict as well. When in Edit mode, the previously hidden upload field becomes *Reguired when in the original submission it was not.

     

    I was able to identify what was causing the conflict. It was because in the form, the upload field was originally hidden and unrequired. But there is a condition rule in your form that makes the field become required after submission. So in Edit mode, it will now become required.

    You can fixed this by removing the 'hidden' property of the field and use only the condition rules that Hide the field.

    See image below on how I meant.

    Let us know if this did not fix the issue.