- jamieb2015Asked on July 12, 2016 at 03:33 AM
Still not receiving emails when the form has been completed?
Please can you look into this please ASAP?
- JotForm SupportChriistianAnswered on July 12, 2016 at 04:34 AM
It appears that both email recipients were added to the bounce list, which is why you are unable to receive the email notifications there. I have now removed the two email addresses from the bounce list so you should receive the next email notifications successfully. You can also check on your account if an email address is in the bounce list. Simply follow this guide: How to Remove Your Email Address from Bounce List. Regards.