i am not receiving form submissions on my email id prashantsharda2k@gmail.com

Hi

i am not receiving form submissions on my email id prashantsharda2k@gmail.com. All form submissions are not coming to my id.

 

Please help

 

thanks

We are sorry for the inconvenience that may have caused. Your email address, prashantsharda2k@gmail.com. is IN our bounce list.

Results shows;

Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com is NOT

prashantsharda2k@gmail.com is NOT in the unsubscribe list

 

I removed it from the bounce and unsubscribe lists.

 

 

In addition to that, to prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist

https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

 

If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.

thank you.
Hope now it will work properly.
Any precaution i need to take? so that it doesn't happen again.
thanks
...

You're most welcome.=) In the future, if you have similar problems you can also remove your email address from bounce list on your side.

https://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list

Feel free to contact us anytime we will be happy to assist you.