What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
i am not receiving form submissions on my email id firstname.lastname@example.orgAsked by prashantsharda2k on July 12, 2016 at 05:39 AM
i am not receiving form submissions on my email id email@example.com. All form submissions are not coming to my id.
We are sorry for the inconvenience that may have caused. Your email address, firstname.lastname@example.org. is IN our bounce list.
Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com is NOT
email@example.com is NOT in the unsubscribe list
I removed it from the bounce and unsubscribe lists.
In addition to that, to prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist
If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.
Hope now it will work properly.
Any precaution i need to take? so that it doesn't happen again.
You're most welcome.=) In the future, if you have similar problems you can also remove your email address from bounce list on your side.
Feel free to contact us anytime we will be happy to assist you.