Notification emails not being delivered

  • Profile Image
    pfh
    Asked on July 12, 2016 at 08:29 AM

    Hi there,

     

    Could you make sure the email to the address on our account is not on any bounce or unsubscribe lists? After going out of town and sending away emails for a couple of weeks, now we are not receiving order confirmation emails. 

     

    Also can you confirm you received this response to the email on our account? We didn't receive a reply to our last inquiry.

     

    Thanks!

     

  • Profile Image
    pfh
    Answered on July 12, 2016 at 08:32 AM

    Sorry I missed your response. I didn't see the "my emails" tab. :/

     

    Very much appreciated!

  • Profile Image
    ashwin_d
    Answered on July 12, 2016 at 10:32 AM

    Hello,

    It seems you create one more thread for same question and one of my colleague have already responded to you on the following thread:  https://www.jotform.com/answers/880512-Email-Notifications-Notification-emails-not-being-delivered#1 

    Thank you!