Notification emails not being delivered

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    Asked on July 12, 2016 at 08:29 AM

    Hi there,


    Could you make sure the email to the address on our account is not on any bounce or unsubscribe lists? After going out of town and sending away emails for a couple of weeks, now we are not receiving order confirmation emails. 


    Also can you confirm you received this response to the email on our account? We didn't receive a reply to our last inquiry.




  • Profile Image
    Answered on July 12, 2016 at 08:32 AM

    Sorry I missed your response. I didn't see the "my emails" tab. :/


    Very much appreciated!

  • Profile Image
    Answered on July 12, 2016 at 10:32 AM


    It seems you create one more thread for same question and one of my colleague have already responded to you on the following thread: 

    Thank you!